Shipping & Return


Can be download Immediately after paid

All ebooks are guaranteed to be sent to customers’ email address within 6 hours after paid, usually can download immediately after paid. Customers can email us for urgent order, we will reply ASAP.

If you don’t receive the download link or have trouble when download file, please contact us at our Email address:, we would send you an alternate download link as soon as possible within 6 hours.

Refund Policy

We wish you to like your order from Testbanknew. However, when you need to refund a product, we are here to support it.


There will be some points to consider when refunding a test bank or a solutions manual you ordered from our store

You can refund the purchased product in the following cases;

  • You have not received or downloaded the test bank or solutions manual.
  • There is a major defect with the file you received.
  • The file you received is not complete or missing some chapters.

You CAN NOT request a refund in the following cases;

  • You have previously returned a test bank or solutions manual from TESTBANKNEW.COM Shop.
  • Request a refund for multiple items.

Abuse of Return Policy reserves the right to reject and refuse to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.

How to refund a test bank or solutions manual?

To return a purchased item from our store, fill the refunds form available on this page. A Support Specialist will review your entry and assist you with your returning request.